Return Policy

We hope that you love your Mandarin Orange purchase but if you are not completely satisfied, please return for an exchange or refund in accordance with our Return Policy.

REFUND

For full-price merchandise, you may return the item(s) and receive a full refund up to 14 days after the purchase date. Please return the item(s) with the original receipt and the original tags and labels attached and the garments must be unworn and in perfect condition. 

Please note that refunds on returned items will not include the original p&p charge or the cost of returning the goods to us.

Sorry but we do not refund on discounted sale items.

EXCHANGE
If you find you need to exchange your goods for a different size, please return within 14 days in perfect condition with tags still attached and unworn and we will post your requested size to you free of charge.

Before you return the goods, if you wish to check we have your size in stock please email sales@mandarinorangeclothing.com 

DEFECTIVE OR DAMAGED GOODS
Please notify us via email
sales@mandarinorangeclothing.com within 7 days of receipt if your goods are damaged. Please return damaged goods within 14 days of purchase. Once we’ve reviewed the goods and they are deemed faulty we will refund the full amount including double the p&p charged by us. This is to cover the cost incurred by you when returning the faulty goods.

Please allow 7 working days for returns to be processed once they reach us and a further 7 working days for the refund to your credit card.

Should you have any queries relating to the Return Policy please contact sales@mandarinorangeclothing.com