Mandarin Orange recognizes the importance of protecting the privacy of our customers who visit the Site. We gather customer information in an effort to enhance and improve our customers’ online shopping experience, notably in processing purchases and responding to customer inquiries. When you provide us with your email address or when you enter information for an online purchase, we may use your information for our marketing and promotional purposes, and you may receive email from us regarding special promotions, events, sales and new collection arrivals but we will not disclose this information to others without your consent, unless required to by law. If at any time you wish to be removed from the email distribution list, you may click on the "unsubscribe" link in the e-mail itself. Any personal information provided by you to us is maintained on our secure web server and internal computer systems.
Mandarin Orange uses Paypal for all credit card payments. Paypal provides a safe and secure shopping experience for our customers.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL). The details you use to access PayPal are neither transmitted nor held in the Mandarin Orange systems. We cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
We try to describe information on the Site as accurately as we can. However, we cannot guarantee that typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability, colours, sizes and measurements or other content stated is error free.
We take regular inventories to monitor our stock levels but occasionally there may be a discrepancy and we run out of stock. If this happens, we will notify you within 24hrs, and you can either exchange for a different colour, size or product or we will refund you in full.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you may have submitted your order). We apologize for any inconvenience this may cause you.
Please note that prices are subject to change without notice.